PPD Computing Limited
Software that fits the way you do business

What is...Your Software Questions Answered

Welcome to the "What Is" section of the PPD Computing website. Here we answer the most common questions we face and a brief answer and the list of these questions are listed below.

You can also ask you any software questions you may have by using the 'Ask a Question' feature at the bottom of this page.

What is CRM Software?

Customer Relationship Management, better known as CRM, is a popular and well-used phrase, yet most people still don’t fully understand CRM.


What is Hosted CRM Software?

Hosted CRM, also known as On-Demand CRM, and Software as a Service (SaaS), is where the some or all of the organisations Customer Relationship Management (CRM) functions are hosted by a service provider and typically made available over the Internet.

What is Hosted CRM Software?


What is the Cloud?

I don’t know about you but I am asked more and more each day about 'the Cloud'. What is it? Where did this concept come from? Jaimie Dobson on the iNet engineers blog explains this in a little more detail...

What is the Cloud?


What is bespoke, custom made, software?

Bespoke computer software, also known as custom-software, is a piece of software specifically developed to meet an organisation exact requirement and need.


How Does VOIP Work?

After a question sent by our form below we asked Andrew Bricknell of PRO-iPBX, one of the UK’s fastest growing UK telecommunications providers, to explain "What is VOIP?" and "How does VOIP work?".

How does VOIP Work


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If you have a question that is not featured on this page please contact us through the form below and we will endeavour to answer your question personally as well as posting the question and answer on our website.

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