PPD Computing Limited
Software that fits the way you do business

CLIM8.NET Update News & Notifications

PPD Computing provides hosted CRM (Web based CRM) to small and medium sized organisations who want to manage sales, marketing and customer service business needs from as little as £25 per month.

With CLIM8.NET your complete contact relationships history is at your fingertips. Ensure every call is followed-up, and no task is undone, to make managing a growing business and contacts relationships simple.

 
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Custom Login Page Now Available

Create your own login page matching your company brand. For more information contact PPD Computing


Diary Update - Month & Year View

After hearing your great feedback on the diary week view, this updates expands on this to give you month and year views as well. Try them and let us know what you think.


Diary & Google Calendar Update

You asked and we have listened. After hearing some of your feedback over the past weeks we have now improved our diary manager to include:

  • More information on diary bookings
  • Week view
  • Bookable multiple view
  • Ability to set default calendar views
  • and more..

We have also updated our synchronization with Google Calendar to improve speed as well as making it more user friendly.

 


VAT Increase to 20%

The standard rate of VAT is currently 17.5 per cent but will be increased to 20 per cent on 4 January 2011. Please note that if you are a CLIM8.NET subscriber this will be reflected on your monthly fee after this date. If you would like to beat the VAT increase simply credit your CRM software before this date and you will only be charged 17.5% VAT.

For our clients using the Standard Order process, please ensure you amend the monthly amount to cover the VAT increase and ensure you always have access to your Web CRM Software.


Christmas Support

As Christmas draws closer it's a great time for us to remind you about our Christmas support. Over the festive period we will only be running a telephone support call back service.

Simply call PPD Computing on 01422 20 00 00 and talk directly with us or leave a quick message on our answerphone with your name, telephone number and issue you are having and one of our team will call you as soon as they are available.


Merry Christmas

With Christmas almost upon us and with another year almost over we would like to take this opportunity to thank all our customers, friends and associates for your friendship and support over the last year.


October Design Update

Our new clean and refreshing style design update has just gone live! The new design makes your important information clearer to see and improves the overall look of your Web CRM Software.

CLIM8 Today has had some great changes to make it easier to manage your diary bookings and tasks, all of your tasks and dairy bookings due today with have an orange background, and all your future diary bookings and tasks will be faded.

CLIM8 Diary has also had a huge design change as well as adding an additional mini calendar for the upcoming month.

So login, have a look around, and enjoy! As always any feedback is greatly appreciated.


Monday Mobile Modification (August)

Its only Monday and we have already released 2 updates! The first as you can see is a design update to the login screen.

The second is an update to the Mobile CRM. We have changed the sizing and layout to make it easier for you to navigate with your fingers as well as including days to display on your Mobile CLIM8 Today.


Outlook Email Integration (13th July)

Recently we have noticed that due to updates with common browsers and windows, the Outlook Email Integration may not load Outlook to send your emails. This is due to the Browser pop-up blocker. To fix this issue, but still keep pop-up blocker enabled please follow these steps:

Firefox
Tools > Options > Content. Ensure "Block Popup Windows is set, click the Exceptions button and add www.clim8.net as an allowed site.

Internet Explorer
Tools > Internet Options > Privacy. Ensure Pop-Up blocker is set, click the Setting button and add www.clim8.net as an allowed site

Google Chrome
Options > Under the Bonnet > Privacy Content Settings Button > Pop-Ups. Ensure Pop-Up blocker is set to not allow any site to show Pop-ups. Click the Exceptions button and add www.clim8.net as an allowed site


CLIM8 Browser Update for Click to Dial (27th May)

We have now updated our CLIM8 Browser and VOIP Click to Dial integration to allow you to specify an outside line number. To check this and update your outside line number please click on the Tools Tab followed by TAPI options. If you dont use an outside line number, simply leave the box blank.


Data Import Module Updated (17th May)

We have just updated our data import module to make it easier and quicker for you to import large amounts of data from Excel. This update has also improved client matching to minimise duplicate contact information inside your CRM Software.


Diary Multi-View Update(19th April)

With the launch of our Google Calender Integration coming soon, we have continued work on the CLIM8 dairy. Based on your feedback our latest update includes links to User diaries from Multi-View and the start of the diary comments shown within the booking and direct links from them to more diary booking information


 

Data Centre Maintenance (9th March)

Please note, there will be essential server maintenance taking place between 11pm on March 9th and 7am March the 10th. CLIM8.NET may occasionally be unavailable for brief periods between these two times. We apologise for any inconvenience this may cause.

To learn more about this optional extra contact PPD Computing or click here to read more information about our Web Based CRM & SMS Text Integration.


Design Update (5th March)

You may have noticed over the past few days we have being updating our icons throughout the software. These icons make it easier for you to make your day to day activities inside the software whilst making it clearer to see the customisation options and what each section changes.


Text from your CRM - What can you say in 160 Characters?

Text from your CRM Software with the latest CRM Integration from PPD Computing. You can now text a contact from their details, or start the new year with a new bulk texting marketing channel. So what can you say in 160 characters?

To learn more about this optional extra contact PPD Computing or click here to read more information about our Web Based CRM & SMS Text Integration.


Festive Season Support

With the festive season in full swing and Christmas quickly approaching we thought we would remind you that we will still be providing software support over this holiday period.

To access this support click the Help icon. This will take you to our selection of help files which provide answers for the more common support issues. If you have any other issues over this period you can issue Support Tickets from within the Help section (please see screenshot below). You can track any support requests you have sent and also our replies in this section to ensure the smooth running of your CRM over the festive period.

Christmas CLIM8.NET CRM Software Support


Send your Christmas eCards for Free from CLIM8.NET

As a Christmas gift to you we are offering you a chance to use the CLIM8 Personal Email Server for FREE to send out your seasons greetings.

All you need to do is send your email as usual and then contact us with the email name and we will refund any costs you incurred. If you would like help creating an unique Christmas email please contact Stuart from PPD Computing (his details are in your CRM!)


Season Greetings from PPD Computing

With Christmas almost upon us and with another year almost over we would like to take this opportunity to thank all our customers, friends and associates for your friendship and support over the last year.


Campaigns Module Updated Features & Security (8th Dec)

After your feedback about our Campaign Module we have updated it to make it easier to use with many more features. With this we have also added an additional security level to ensure only certain users can create and edit campaigns.

New features include:

  • Optional Call Log to automatically record campaign information in the clients history
  • View Call Log history for contacts within a campaign
  • Set available actions such as create task and new diary booking
  • FAQ / Basic Scripts, create and manage FAQs or basic Scripts for users on the campaign
  • Plus many more minor tweaks to make the software run quicker and more efficiently

Essential Server Maintenance (1st to 2nd December)

Please note, there will be essential server maintenance taking place between 10pm on the 1st December and 7am on the 2nd December. CLIM8.NET may occasionally be unavailable for brief periods between these two times.

We apologise for any inconvenience this may cause.


Data Import Now Live (12th Nov)

Our data import module is now live. You can now easily update and add new clients and contacts into your database from any .CSV (Microsoft Excel File). Simply match the column headers with the fields in your CRM Software and the software does the rest for you. If you would like any more information or would like one of us to do an import with you please do not hesitate to get in touch.


New Help Files (10th Nov)

Based on your feedback over the past two months we have now added more help files into your Help section. These show you the basics of tailoring the CRM solution to you and your needs. If you would like any more help files on any part of the system please do get in touch.


PES Update (6th November)

You talked, we listened.

We have now updated our personal email software (PES). It is now even more integrated with your CRM solution than ever before. Easily switch from your Diary to sending out bulk emails. We have also made it easier for you to manage your email templates and styles. We have also added a brand new preview button on the editing screen to make it easy for you to create, view and edit your emails.


Help Files Uneditable (19th Oct)

On the 26th October the help section of your software will become uneditable as the General Document Store will give you the facility to store standard documents online. You will be able to view and download any of the help files as usual, just not add your own documents into the help section.

Please ensure any files you have uploaded onto the help section are transferred to the General Document Store. Thank you


History Enquiry - Read Only (7th Oct)

All contact log interactions that you record will now be read only within the clients history enquiry screen. To change this please contact your system administrators.


Email clients associated with Diary Bookings (1st Oct)

We have just released the latest version of our Diary Manager system which will now allow you to send a PES email to all your contacts assigned with a Diary Booking. Send reminders, thank-you messages or follow up on networking events at a touch of a button.


New Design and New Features (29th Sept)

You may have noticed our login screen has changed, but that is not all. Once you are in the software you will notice a lot more design changes and a bundles of extra features as our re-design has now gone live. This makes the software not only more pleasing on the eye but much more effective and easy to use


(C) PPD Computing Limited 2008, Bus Reg: 3319388
The Old Manse, Upper Sutherland Road, Halifax, West Yorkshire, HX3 8NT, Telephone: 01422 20 00 00
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