PPD Computing Limited
Software that fits the way you do business

CLIM8 Click to Dial TAPI & CRM Integration

Call Centre Software, Telemarketing Software, Employees on telephone CLIM8 Click to Dial is an integration of your two most powerful business tools - your telephone and your CLIM8 Web Based Customer Relationship Management (CRM) software. This integration allows you to increase efficiency as you will be able to dial and phone your contacts faster and eliminate calling the wrong number, and when used as part of your telemarketing Campaign this will enable you to call more contacts per day.
 
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Web Based CRM TAPI VOIP Integration Features:

CRM TAPI Integration VOIP / Landline - Click to Dial

Click to Dial TAPI Telephone from your computer
Our latest integration enables you to control your Telephone from your computer. read more >

CRM TAPI Integration VOIP / Landline - Call, Answer Hold and End Calls from Computer

Call, Answer, Hold and Hang Up Telephone
Control all functionality of a telephone from your computer and minimise on human dialing error

CRM TAPI Integration VOIP / Landline - Screen Pop Incoming Call

Screen Search on Incoming Call
Incoming calls automatically searches for the telephone number in your software and shows you the possible contact who is calling

CRM TAPI Integration VOIP / Landline - Click to Dial from Contact Screen

Click to Dial from Contact Screen
One click calling direct from the Contact screen. read more >

CRM TAPI Integration VOIP / Landline - Telemarketing Campaign Software

Click to Dial from Campaign
One click calling direct from a telemarketing campaign to increase time efficiency

TAPI Integration:
PPD Computing has provided CRM solutions to make it easier for you to build and maintain strong relationships with your contacts, prospects and customers whilst helping you analyse and use your data to improve your marketing and increase your sales. CLIM8 Click to Dial increases your productivity and time efficiency as it enables you to control your main telephone functions directly from your computer, such as call, answer, hold, and hang up.

Calling a Contact:
Users can select a contact within their CRM software, click the dial button, and the telephone will be dialled and a call will be initiated by the software. In the integrated Web Based Telemarketing Software or in a Call Center environment, this kind of integration can make call handling for your Users more efficient and streamlined as well as reducing costs and wasted time dialling a number.

Receiving a Call from a Contact:
Our integration also allows you to answer incoming telephone calls directly from your computer. When the telephone rings the CLIM8 software will show the user which contact is calling and can add an extra level of efficiency and productivity to your Users.

System Requirements:

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The Old Manse, Upper Sutherland Road, Halifax, West Yorkshire, HX3 8NT, Telephone: 01422 20 00 00
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