PPD Computing Limited
PPD have the customer in mind
Download PDF - Guernsey Cable & Wireless Testimonial

Download Adobe Reader

Quick Information

Sector:
Public Sector

Applications
CLIM8
CLIM8 Directories

Key Benefits:

Orange Bullet Point Facility to hold all directory data within one system, including display advertising data

Orange Bullet Point Data can be extracted to populate other mediums

Orange Bullet Point Speed and accuracy of reporting on any feature

Orange Bullet Point Facility to extract charges and billing data

 

Guernsey Cable & Wireless Testimonial

Cable & Wireless Guernsey (www.surecw.com) is the Channel Islands leading provider of mobile, landline, broadband and business communication services. They are a corporate responsible company who are the official sponsor of the Guernsey Football Leagues and a proud sponsor of the Guernsey Swimarathon, which raises thousands of pounds for charity every year

The Challenge
Their original directory database, which was utilised since the early 1970’s to hold all directory data for publishing, was severely limited in its capabilities. It was inflexible and non-Y2K compliant. A replacement was sought to handle the growth in mobile communications, the complexity of numeric requirements and the requirement to integrate with the directory enquiry services.

The Solution
By working closely with Cable & Wireless Guernsey we were able to fully understand their business needs. Following numerous meetings between Guernsey Telecoms, now Cable & Wireless, it was ascertained that bespoke directory module could be developed. The user-friendly system features numerous search criteria and the facility to extract data, including charges. This assisted them in producing information more efficiently.

 

There was much consultation development and pre-planning to convert the existing data accurately. Due to PPD’s resolve and attention to detail, the migration of data went through without any difficulties whatsoever, and directory production continued virtually ‘business as usual’. Over the 8 or so years that our CLIM8 directory database has been operational we have never been without support from PPD, 365 days, 24/7. PPD support is second to none and their knowledge, IT skills and experience, particularly in relation to CLIM8, is vast

 

Laura Jeffrey
Editorial Manager, Information Services


(C) PPD Computing Limited 2008, Bus Reg: 3319388
The Old Manse, Upper Sutherland Road, Halifax, West Yorkshire, HX3 8NT, Telephone: 01422 20 00 00
Sitemap